Founded in 2010, the company is headquartered at the heart of Silicon Valley, and is the world's largest and most efficient repair service for smartphones and tablets.

iTechs, iCracked's certified repair technicians, are composed of background-checked and expertly-skilled independent professionals who provide the highest quality service to clients. With over 4500 certified iTechs certified iTechs, the number of iTechs has been rapidly growing these past 5 years.
In addition, iCracked has been listed as #18 on the 2015 issue of Forbes' Most Promising Companies, along with several other accolades.

With office in the United States, the United Kingdom, and Germany, iCracked has now expanded to Japan as a retail store model. We offer iPhone and iPad repair services, iPhone buyback service, and iPhone accessories sales.


Face-to-Face Repair Service

At every iCracked Japan Store, we repair your iPhone right in front of you! Customers get to see their iPhones getting repaired face-to-face, so you feel much safer about having it repaired: you don't need to worry about what happens behind those doors!


High Quality Products

iCracked performs all its procurement for every display assembly that is used to repair a device. They are all inspected one by one - each part is inspected through iCracked's own quality assessment process, which results iCracked to use high-quality components. We're very confident in the quality of our services, which is why they're covered with a lifetime warranty on all parts and labor.



Every iTech's expertise is ensured through iCracked's Certification program, and is full with independent professionals who are motivated to provide the highest quality service. iCracked accumulates the repair content of the repairs done by the iTechs, which is stored as an online knowledge database. iTechs use this database as their source to solve problems, and this makes it less likely for the iTech's repair quality to vary drastically.



Company Name iCracked Japan, Inc.
Establishment Date July 19, 2016
Chief Executive Officer Akihiro Ota
登録修理業者(電波法) 登録番号:R000006
登録修理業者(電気通信事業法) 登録番号:T000006